General Information
Fast Order Processing
Once you finish up your order and send it off, we turn that into a shipped product within 2 to 4 business days. Typically our turn-around time is next business day but we like to provide a bit of a buffer just in case. Canada Post picks up our orders daily so the turn-around time is extremely quick!
Flexible Payment Options
We offer our customers multiple ways to pay for their orders. We accept payment via all credit cards, google pay, apple pay, debit visa, e-transfer (Coming Soon), Paypal and even Sezzle. Sezzle allows you to break down your payments to 4 equal payments over the course of 4 weeks.
All Packages Shipped Tracked
There is never a case where we send out your precious cargo without a tracking number. Our customers deserve better then that! We ship all our items with full tracking and insurance included in our prices. Once the order goes out, you will receive a tracking number via email/sms for you to track it's progress. Shipping cost is calculated from Barrie, Ontario to your address. We receive aggressive rates with Canada Post and we further absorb an additional 15% of the shipping costs to offer you the best rates we possibly can.
Outstanding Customer Service
We are a family run business that wants our customers to be happy with their experience on our website. We use a software called LiveAgent to ensure that when our customers reach out to us, we know about it and we can get back to them as quickly as possible. Our main goal is your happiness.
Highest Quality Products
Quality products are just as important to us as they are to you. With that in mind, we try and source the highest quality items we possibly can. If we are not happy with the quality of something, you probably won't be either so why offer it? Most of the items that we sell are items that we regularly use in our own lives.
Inventory Always Growing!
Being that our online store is new, we are always working hard on expanding our product offerings. If we are low on items in one category then it is probably a supply issue. Wicca is one of the fastest growing religions in North America and because of that, the products that go hand in hand with it are very in-demand at this time. But rest assured, we will continue to bring in new shipments of product on a weekly basis!